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Commonly Asked FAQ's FAQ Regarding Steam Shower Unit FAQ's about Sensor Faucets FAQ's about Bath Multicolor Rainbow Shower

Frequently Asked Questions the Ultimate Shower

Q: What does 100% satisfaction guarantee offer?
A: At Bathselect.com we want to offer you only the top quality products at affordable prices. If you feel dissatisfied with the quality of our products, simply return the products within 20 days of purchase, and we'll give you full refund. To qualify for the refund, you'll have to mail us proof of purchase and the product(s) returned should be without any damage.

Q: Is the transaction secure?
A: We work with Authorize.net to make sure your transaction are secure.

Q: Do you accept check? A: Yes we accept eCheck. We also accept all major credit cards such as MasterCard, Visa, American Express and Discover.

Q: How long will it take to ship my order?
A: We'll start to fill order once we receive your order and we'll ship the order within the time frame indicated for that item. Currently we use UPS ground, if you prefer a different shipper please indicate so.

Q: What's the coverage of shipment?
A: Right now it's limited to the continental US. If you live in Hawaii, Alaska or Canada, an extra charge may be applicable. You can reach us at our toll free number for shipping inquiries.

Q: How much is the shipping & handling fee?
A: Normally we charge it based on the total amount of the order, the volume of the order, or the weight of the order for certain items. However, during this special promotion period, we'll pay your shipping & handling (restricted to purchases within the continental USA).

Q: Can I return the product any time?
A: As per our 30-Day Money-Back Guarantee you can return any product within 30 days of receiving it. The product must be received in our warehouse by the 30th day. Just make sure it's in like-new condition, pack it all securely in the original packaging, and call us for a Return Authorization number. We'll gladly exchange it or give you a full refund for the merchandise (not including the cost of the original shipping).

Q: How do I return the product?
A: You can return it for a full refund or replacement. However, you'll be responsible for the shipping and handling fee. Please note: products that have been installed are non-returnable. Please email us at returns@BathSelect.com and ask for a Returned Goods Authorization. To process your return quickly please have the original order number available. Please wrap the package securely and note the Returned Goods Authorization number on the outside of the package. Returns without an authorization number will not be accepted. We are not responsible for products sent back to us without an authorization. Products must be returned in the original packaging and in the original condition. All products will be inspected prior to credit approval.

Q: What's the procedure to return damaged items?
A: Please open the box(es) immediately after delivery and check to see if there is any damage. You must claim the damage to us within 3 days of UPS/FedEx delivery to get any reimbursement.

FAQ Regarding your Steam Shower Unit Ultimate Shower

Whether the pneumatic outlet is jammed Whether the pneumatic tube is leaked Whether the pneumatic switch button is broken Whether the pneumatic switch connection tube falls off or falls down Whether the water pump motor breakdown Whether the connection cord is loosen Whether the creepage switch is open.

1. Massage jet has little spray, may be due to one or more of the following:
(1) The jet may be jammed.
(2) The controlling valve is not opened completely.
(3) Low hydraulic pressure.
(4) The outlet of the pump is jammed.

3. Massage jet doesn't work, may be due to one or more of the following:
(1) The connection tube may be broken.
(2) The conversion switch doesn't work.
(3) Check to see if the electromagnetic valve is jammed or no water.
(4) Check whether the electromagnetic valve is powered.
(5) If not powered, then your circuit board may be the problem. If not displayed, then the control board is the problem. Please contact us for further assistance on the aforementioned issues.
(6) If it is powered, check to see if the electromagnetic valve is broken.

4.Water tube leakage, may be due to one or more of the following:
(1) Faulty connection.
(2) The cold and hot water faucets are loose.
(3) The tube clip is loose.

5. Cause(s) for the steam room leakage, may be due to one or more of the following:
(1) Water tube is broken.
(2) The connection is fixed too firmly or loosely.
(3) Quality problem of the valve or tube.
(4) The sealing problem or the glass falls down.
(5) Not good sealing of the glass door.
(6) Spraying electromagnetic valve leaks.
(7) Check the drainpipe.
(8) The drainpipe may be broken.
(9) The drainpipe shifts.

6. The ventilated fan doesn't work, may be due to one or more of the following:

(1) Change and correct the positive and negative poles.
(2) Check whether the wiring and earthing are correct and connected.
(3) Check to see if the power plug is loose.
(4) If there is no power, the control board or circuit board may be the problem. Method to check the electric current: listen to the sounds of the connector, if it has a sound then it's normal; look at the display screen, display then has electrical current. Use the multimeter (in D.V.50V) to check.

7. The radio doesn't work, may be due to one or more of the following:
(1) If the radio has no sound, then the control board or circuit board may be the problem.
(2) If you turn on the radio and hear a 'hissing' sound, check to see if the speaker is burned or the wires are loose.
(3) If no 'hissing' sound, then the relay may be broken.

8. The steam room shuts off automatically or the fuse burns, may be due to one or more of the following:
If this problem occurs, then the loading power of the creepage switch and the fuse may be too small. It's suggested to change to the creepage switch and fuse with higher loading power. If that didn't work for you, please check whether the steam generator is creepage and/or if the internal thermo protector is broken.

NOTICE
In order to achieve the best maintenance results for using our products, please pay attention to the following: Try applying the detergent to the unobvious part of the product, and then use it for the whole product. After that, clean it immediately. Do not leave the detergent on the product's surface. Clean it with water and dry.

Bathroom Product Great Deals

Bathroom Shower PanelContemporary massage shower panels allows you to change your existing bathroom shower enclosure into a heavenly shower for a unique shower experience!
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BathtubsThe modern bathtub has become a new source of spa-comfort with unique features you will want to learn about.

Steam Showers
From home spas to steam showers, discover how you can turn your bathroom into a real spa experience.

Massage Shower Head
If you are you planning a bathroom remodel? Great selections of bathroom shower fixtures including shower heads in a variety of finishes, sizes and styles.

Sensor Faucets
Practical innovative and elegant bathroom electronic sensor faucets combine hygienic and stunning looks.

Massage Jetted Showers
If you're shopping for a new shower as part of a whole scale bathroom renovation or just to add a touch of luxury, shop BathSelect jetted showers for variety of finishes and styles.

Bathroom Hardware

Bathroom Faucets The selection of the right faucet can give your bathroom a distinctive touch.

Bathroom Vanities Glass Shower Enclosures
A frameless glass shower door will instantly turn your bathroom into a high-end room and provide a larger, more open feeling. Bathroom Showers

Shower Sets
Discover a new world of luxury you can enjoy! Made from top quality chromed brass and comes complete with shower mixer, ceramic cartridge, exposed rain shower and adjustable hand shower.

Water Powered Led Showers
Bring soothing therapy to your shower with color changing LED showers. They will add a vibrant element of color therapy to your bathroom experience! Beautiful & Romantic. No batteries or wires needed.

Bathroom Accessories
Turn a boring bathroom into a showcase, choose new hardware.

Sensor Faucets FAQ

Traditional faucets run the risk of transmitting dirt and germs from the hand to the faucet when turning it on thus transmitting them back to the just washed hand when turning the faucet off... kind of counter-productive.The most important advantage of a motion sensor faucet is that you can get the water to wash your hands without having to touch anything. This feature truly makes your hand wash hygienic When you shop at BathSelect you will find we carry variety of Sensor faucets that ensure energy efficiency and hygiene complimented with modern designs. Those bathroom electronic sensor faucet with proximity operation, are normally fit for Residential and Commercial use they are vandal resistant solid brass construction with single post mounting, and they operates on DC (battery) or AC permanent power, some of our sensor faucets are self power meaning they do not need electricity or battery to run since they rely on storing energy from water flow. The sensor faucets water pressure range from 20 to 125 psi with single Inlet 15" flexible stainless steel hose with 3/8" compression fitting for spout connection while the battery Life will run for approximately 250,000 cycles for 5 years at an average of 4,000 cycles per month. The faucet comes with Plug-In AC - Includes universal low voltage plug-in power supply with 6 foot long cord. Inlet Voltage:80 - 250 VAC, 50 - 60 Hz. Outlet Voltage: 6VDC. One power supply can run up to 15 faucets and/or flush valves at one time. Hard-Wired AC - Includes universal low voltage hard-wired transformer. Inlet Voltage:80 - 250 VAC, 50 - 60 Hz. Outlet Voltage: 6VDC. One transformer can run up to 15 faucets

Sensor Faucets Main Product Features

First it helps to understand how these kinds of motion sensor touchless faucets operate. The faucet sensor sits behind the lens similar to the lens on the end of your TV remote, sending out an invisible infrared signal, and receiving that signal when it is reflected by your hands motion. Motion Sensor faucets are water resistant solenoid enclosure; durable vandal-resistant with brass body. Those faucets are ideal for residential as well as commercial high-use applications. Easy to service Integrated Strainer that protects solenoid from debris. These motion touchless sensor faucets are designed to work flawlessly and dependably year after year, saving you time, and money. Optional Purge Feature; the sensor faucet can be programmed to open at a pre-determined time after the last use to purge the faucet and water lines. Safety Timer: Helps prevent vandalism by turning off the faucet if the sensor is covered for more than 1 minute. Low Lead: Faucet contains ≤ 0.25% total lead content by weighted average. sensor-faucet
FAQ General Questions

Where is the sensor?

The faucet sensor is located on the front of the spout just above the water outlet. The unit is self calibrating upon start up and does not require any adjustment. However if need be adjusted - for any special circumstances, you refer to manual for see further instructions.

Is the faucet sensing range adjustable!

Yes, the factory range setting is about 4"to 5"from the sensor. There are different range settings for the sensor from a short range to an extended range. Please refer to the manual installation instructions for detailed information. Please note the factory setting are appropriate for a majority of application and should not require adjustment except under extreme situations.
FAQ Question

What do the flashing lights on the spout mean?

These are the diagnostic indicators for power up, low battery, and solenoid function. The meaning of the codes are described in the installation instructions.

Can the spray insert/aerator be serviced and/or changed!

yes there are three different types offered the removal tool is located under crown and service a dual purpose of locking insert in place during use otherwise water pressure will force out faucet so it must be used re installed into faucet when change is complete. Timer is also adjustable 30 Sec+ please refer to manual for adjusting timer.
FAQ Question

Is there a trim plate available! (Single Hole Faucets)

Yes on most models base plates are available units can be specified with either a 4 " or 8" trim plate at the time of ordering if needed. Internal components are not interchangeable. A new faucet with the correct connections would need to be ordered.


Can faucet be mounted to any sink surface!

Yes. Minimum 1 3/16" hole required to mount spout into deck.

Are units with the mixing valve supplied need back checks installed on the water supply?

No. The back checks on the "mixing variation" have the back checks integral to the spout assembly.

Can I change from a standard unit to a solar or LCD version or vice-versa?

Yes. You need only order the appropriate "Crown".

What is input voltage of the sensor faucets and what type of power supply?

6.75 VDC 15. They are available in either a battery or line powered variations. The battery unit will use (4)"AA" Alkaline batteries. The plug in units will use a plug in voltage adapter (90-264 VAC 50/60 Hz Input/6.75 VDC Output).
Commercial-motion-sensor-automatic-faucets

How long will the batteries last?

The expected battery life is dependent on many variables; the energy density(capacity) of the battery, the number of activation per day (low,med, high traffic), and the water supply pressure (higher pressure requires more power to activate the solenoid valve). Another factor is the efficiency of the electronics. Under worst case conditions of 8,000 cycles per month and high water pressure it is possible to realize a 5 year service life of the batteries.

Can I convert a battery unit to a plug in / vice-versa?

Yes. You can add an EFX-27 voltage adapter.

Are the batteries easy to install?

Yes. The battery holder is marked for polarity and the holder only fits into the spout one way. Once the batteries are installed into the holder simply slide the holder into the spout assembly until the batteries are locked into place.

The solenoid and/or filter of my sensing faucet needs to beserviced. Is this easy to do? Do I need to shut the water off to the faucet?

Servicing the solenoid/filters are easy as there is no need to turn the water off to the unit. Simply remove the "Crown"to gain access to the solenoid and battery compartment. Remove the battery holder to gain access to the solenoid. Twist the solenoid cap (blue or green stem) counter clockwise 45-degrees and pull the cap assembly straight out of the faucet body. As the solenoid cap rotated it will shut off the water supply internally to the spout assembly. Once removed the only serviceable part to the solenoid is the filter. The solenoid itself cannot be serviced. If not working, the solenoid would need to be replaced.

How can I reset the unit?

Simply remove the battery pack on battery powered units. If unable to remove battery pack or for plug in units please refer to the installation instructions re-initiate start up.
How can I control the temperature of the Sensor Faucet?
There are different ways of controlling the temperature of an automatic sensor faucet with a single supply feed. Sensor faucets with temperature control built-in (double-feed) do not require any of the options below.

OPTION 1: PRE-MIX WATER FEED

If you have a pre-mix water supply, this can be fed directly to the control box. Whatever water temperature you feed to the box, the same temperature is what comes out of the tap. If you have a pre mix water supply, you won't need a thermostatic valve or a blending valve. Check Bath Select models that come with built- in thermostatic mixer temperature control
OPTION 2 Temperature control blending valve
commercial-sensor-faucets

To what certifications or standards does this faucet comply?

Those sensor faucets are tested and certified to industry standards: ASME A112.18.1M, CSA B125.1. Those Sensor faucets meets ADA ANSI/ICC A117.1 requirements. Also all our sensor faucets (unless specified otherwise) meets ADA regulations

Basic tools needed for Installing Sensor Faucets Installation

BathSelect.com Related Technical Installation Links

At BathSelect you are guaranteed to find best combination of quality & Value for a wide selection of quality bathroom Shower Panels, Faucets, Shower Massage Panels, Led Showers, Sauna, Massage HeadShowers, Whirlpool, Sensor Faucets, Shower Sets and more.

sensor faucet

Frequently Asked Questions Bath Multicolor Rainbow Led Showers

Does it have swivel coupling? Can it be moved up and down or side to side? Answer Yes

Can this replace existing head, or do I need special connection?

ANSWER - It can replace exciting head but you may need an adapter depending on how your current shower head is as it needs the elbow looking pipe to connect from

Can this shower head be set to other colors? Or does it work only in conjuction with water temperature?

ANSWER - It is set to water temperature. How you turn on the shower head

Answer - I already had a wall mounted shower spa. I think you have to have something already in place to twist it on. This was just a replacement head for me. Is there a way to keep the light on one color regardless of temperature change?

Answer - No, unless you shop around and find one with that feature. Otherwise this is solely a temperature color change shower head Add light, find comfort, and fun under the bathroom shower with the temperature adjusted multocolor showersheads! LED shower heads are starting to pop up all over in modern bathroom design.

These sleek fixtures light up when the water is turned on, casting a vibrant glow in an array of colors that can transform the inside of a shower into a modern statement piece or a relaxing spa getaway. But while LED shower heads are certainly a novelty, they aren't only for show. If you are asking;

How led color changing waterfall shower head works?

LED shower heads contain small LED lights dotted in between the spray nozzles. But while LED faucets for kitchen and bathroom taps often rely on batteries to power the lights, LED shower heads are almost always hydro powered, which means when the water moves through the shower head itself it illuminates the lights, although the brightness of the lights depends on the intensity of the water, which means the level of light can be adjusted by altering the flow of water.

Some LED shower heads may have only one color setting, but the vast majority have more, some are called RGB Shower Head which reflects a rainbow of 7 or 9 colors. The colors are triggered by temperature of the water flowing through them.

This also gives a visual indicator of the temperature of the water, and, like a more traditional thermostatic valve, offers some protection against scalding water. Unlike a true anti-scald valve, an LED shower head won't turn off if the water rises above a certain temperature (usually in the neighborhood of 120 degrees F), but the light will begin flashing red, visually warning of the danger.

Bring fun, easy-to-use, and environmentally friendly product "green living". With the continuous development and patented technology in the use of LEDs, they do replace the batteries by using the water pressure flow to illuminatie Color your daily bath shower with color combination up to 7 different color white, yellow, orange, red, purple, blue and green as well as intermediate color as the color fade from one to another with smooth change.

LED shower heads that have more than two color settings (though the most common are red and blue for cool and hot) can give an even more precise indicator of the temperature levels of the water. Those come in green, blue, purple, red, and flashing red, in order of increasing heat. For those who prefer their showers at a very specific temperature, LED shower heads offer a great visual guide to get exactly the right temperature without the danger or discomfort of very hot or cold water before the ideal temperature is reached.

In addition to style and unique safety options, color-changing LED shower heads can also have health benefits. Various colors and especially colored light have been shown to have a positive impact on mood. Shower heads that can produce many multiple colored lights can influence mood right from the morning shower. Of course, this is a little more difficult with a shower head where the colors are linked to temperature, but models where the color can easily be changed offer a simple way to introduce color therapy into a morning routine. You can view Bath Select Series of Multi Color Led showers, and enjoy great savings.

Led Multicolor Bath Shower Installations

What's especially nice about LED shower heads is they offer a whole lot more technological punch than your average shower head, they aren't any more difficult to install. Without any external power source or any other odd parts, installing an LED shower head is as simple as unscrewing the old shower head, cleaning the shower arm, and screwing on the new one.

The water flowing through the shower head will provide the light, and long-lived LED bulbs should last for the life of the shower head. While LED shower heads are easily installed on their own, they also make a nice addition to a larger shower system, and work well as part of a custom shower.

Because many LED shower heads are rainfall shower heads, they can easily be added as a secondary or even tertiary shower head, in addition to a standard and hand-held shower. In a custom steam bath, LED shower heads also blend quite well with built-in chromotherapy devices that install directly into the shower wall.