We ship bathroom fixtures worldwide. Some international shipments
will qualify for Free Shipping. As you move through the checkout
process, prior to submitting your order, you will see your shipping
charges, if any.
Click here to see a list of all countries where we ship products.
Before submitting an order:
Confirm the destination country, complete delivery address, postal code,
product dimensions, plumbing requirements, electrical requirements and
receiving conditions. Product eligibility and available shipping methods
may differ according to the item and destination.
International Customers
International Bathroom Fixture Orders
BathSelect bathroom products are shipped from our warehouse in
Virginia, USA to our customers worldwide. For International customers
- other than Canada - we ship sensor faucets, LED showerheads,
bathroom faucets, designer shower sets, shower heads, body massage
shower spray. For all other international shipments (excluding
Canadian customers), please add 10-15 business days to standard U.S.
shipment times.
If you are not sure whether an item ships to your country or not
please feel free to contact us and we will respond to you within
24 hours.
If you have an inquiry about our international shipping charges or
expected transit time, contact BathSelect Customer Care and we will
respond to you within 24 hours.
Confirm Product Eligibility
Not every product or oversized item is available for every
international destination. Confirm eligibility before arranging
installation, receiving or construction schedules.
Review Checkout Charges
When an online shipping method is available, the applicable
shipping selection and charge may appear before the order is
submitted.
Verify Local Requirements
Review local plumbing, electrical, installation, import and
building requirements before purchasing products for use outside
the United States.
Countries & Regions
Main International Regions Served by BathSelect
Destination availability can depend on the selected product,
shipment size, carrier service, delivery address and applicable
destination restrictions.
Below is the List of Main Countries We Ship to:
South America - for our customers in Brazil we ship
LED shower heads, multicolor shower systems, sensor touchless
faucets, bathroom faucets, shower heads, and body shower jets.
Europe - Most of our European shipments go to
England, Germany, Spain, and France. Please note that any European
customs imposed will be the customer's responsibility. We ship all
bathroom fixtures such as faucets, shower sets, shower heads, and
LED showers.
Australia - Our primary products are bathroom
fixtures; hand free touchless faucets, LED showers, and bathtub
faucets.
Parcel and freight options may be available depending on the
product dimensions, quantity and Canadian postal code.
United Kingdom & Europe
Customers should review customs, VAT, plumbing connections,
electrical voltage and local installation requirements.
Australia & New Zealand
Product compatibility should be reviewed for local electrical,
plumbing and connection standards before ordering.
Middle East & Asia
Shipping may involve parcel service, freight forwarding or
project-specific logistics according to the order.
Caribbean
Freight-forwarder or consolidation services may be useful for
destinations with limited direct carrier coverage.
Mexico & Central America
Shipping charges, brokerage, duties and destination delivery
services should be reviewed before order submission.
South America
BathSelect's original international information specifically
identifies Brazil as a common destination.
Africa
Product and carrier eligibility may vary. A freight forwarder
may be required for some destinations or oversized orders.
Canadian Customers
Shipping Bathroom Fixtures to Canada
Canada remains a dedicated part of BathSelect's international
shipping information and is addressed separately from other
international destinations.
For our Canadian customers, we ship the following items to Canada by
UPS or FedEx: shower panels, shower systems, sensor faucets,
bathroom faucets, shower heads, jetted showers, hand showers and
bathroom accessories.
Products Commonly Shipped to Canada
Automatic motion sensor faucets
Bathroom faucets
Shower heads and LED shower heads
Jetted and body-massage showers
Shower systems and shower panels
Hand showers
Bathroom accessories
Oversized Canadian Orders
Large, heavy or high-value products may require individual
shipping review. Freight, insurance, delivery access and
destination-service availability can affect eligibility.
Confirm oversized-product availability before ordering vanities,
bathtubs, enclosures, steam products or other freight-class
fixtures.
Canadian import charges:
Applicable GST, HST, PST, customs duty, carrier brokerage, disbursement,
handling or destination charges may be assessed separately by government
authorities, carriers or customs brokers.
Canada Shipping Topic
Planning Consideration
Carrier
UPS, FedEx or an appropriate freight service may be used,
depending on product size and destination.
Taxes
GST, HST, PST or other applicable Canadian taxes may be
collected separately.
Brokerage
The carrier or customs broker may assess brokerage,
disbursement or clearance fees.
Remote Delivery
Remote postal codes can require additional transit time,
delivery charges or alternate receiving arrangements.
Freight Delivery
Large shipments may require an appointment, loading dock,
liftgate or customer unloading arrangements.
Inspection
Count cartons, inspect the exterior and document visible
damage before accepting delivery.
Shipping Methods
Parcel, Freight and Project Shipping Options
The available method depends on destination, product dimensions,
total shipment weight, number of cartons, declared value and
receiving requirements.
Small-Parcel Shipping
Faucets, shower components, hand showers, accessories and other
parcel-sized products may qualify for carrier parcel service.
International Express
An expedited international option may appear when supported for
the product and destination. Availability is not guaranteed for
oversized products.
LTL Freight
Large shower systems, bathtubs, vanities or consolidated project
orders may require palletized less-than-truckload freight.
Air Freight
Time-sensitive commercial orders may be evaluated for air
freight according to dimensions, weight and destination service.
Ocean Freight
Ocean freight or container consolidation may be considered for
major hospitality, development or multi-unit orders.
Freight Forwarder
Customers may request shipment to an approved U.S. forwarding
address when direct international service is not suitable.
The presence of a shipping method on this guide does not mean that every
method is available for every product or destination. Confirm the final
available service during checkout or through BathSelect Customer Care.
Shipping Charges
How International Shipping Costs Are Determined
Shipment Information
Destination country and postal code
Product weight and packaged dimensions
Dimensional or volumetric weight
Number of cartons or pallets
Declared shipment value
Required insurance or handling
Delivery Information
Residential or commercial destination
Remote-area classification
Loading-dock availability
Liftgate or inside-delivery request
Appointment-delivery requirements
Customs, brokerage and destination charges
Checkout review:
When an online international shipping method is available, review the
selected service, address and charge before submitting payment.
Customs & Importation
Duties, VAT, Taxes, Brokerage and Customs Clearance
Import Duties
Customs authorities may assess duties according to product
classification, declared value, country of origin and local
import rules.
VAT or Consumption Tax
VAT, GST, HST, sales tax or another destination tax may be
assessed separately from the product and shipping charge.
Brokerage and Handling
A carrier or customs broker may assess clearance, disbursement,
administration, storage or destination-handling fees.
Please note that any European customs imposed will be the customer's
responsibility.
BathSelect does not control customs inspection, government assessment,
broker processing or destination-port activity. Customers should verify
applicable import costs and requirements before submitting an order.
The following section retains the product categories already
associated with the original international-shipping page while
organizing them for homeowners, designers, architects, contractors
and procurement teams.
Sensor Faucets
Automatic and touchless faucet products may be available for
international residential, commercial and public-restroom
projects.
Confirm Local Plumbing Connections Before Ordering
International plumbing systems do not always use the same thread
forms, pipe sizes, rough-in practices, water pressures or code
requirements as installations in the United States.
Connection Standards to Review
NPT pipe-thread connections
BSP, BSPP or BSPT connections
Metric plumbing connections
Flexible supply-line dimensions
Hot and cold inlet arrangement
Drain and waste compatibility
Installation Conditions to Review
Available dynamic water pressure
Hot-water system capacity
Required flow for multiple outlets
Valve rough-in depth
Service-access requirements
Local backflow or tempering requirements
Installer verification:
Provide the selected product specification, connection information and
installation instructions to a qualified local plumbing professional
before purchasing or beginning construction.
Electrical Compatibility
Voltage, Frequency, Power Supply and Wiring Review
Electrical compatibility is especially important for smart mirrors,
digital shower controls, powered LED shower systems, sensor faucets,
automatic dispensers and other electronically controlled fixtures.
Voltage
Confirm whether the selected product is designed for 110–120V,
220–240V, low-voltage transformer operation or battery power.
Frequency
Verify whether the destination electrical system operates at
50 Hz or 60 Hz and whether the selected equipment supports it.
Connection Type
Determine whether the product is hardwired, plug-connected,
transformer-operated, battery-powered or power-assisted.
Review the product specification sheet
Confirm voltage and frequency
Confirm plug or hardwire configuration
Check transformer location and accessibility
Review wet-location installation requirements
Use a qualified local electrical professional
Product Documentation
Information to Review Before International Purchase
Product Specifications
Review dimensions, material, finish, flow information,
connection type, pressure requirements and included components.
Installation Instructions
Provide available installation instructions to the installer
before rough-in work, wall closure or fixture procurement.
Technical Drawings
Confirm cutouts, valve location, mounting pattern, service
clearance and required structural support.
Included Components
Verify whether valves, trim, hoses, shower arms, transformers,
control boxes or adapters are included.
Finish Information
For coordinated projects, confirm the selected finish and order
related items together when practical.
Local Approval
The project professional or local authority should determine
whether a product is suitable for the intended jurisdiction.
Product standards and approvals vary by model and market. Do not assume
that a certification shown for one BathSelect product applies to another
product or to every international jurisdiction.
Order Preparation
International Order Review Process
Product Review
Confirm model, finish, quantity and destination eligibility.
Compatibility
Review plumbing, electrical and installation requirements.
Address Check
Confirm the complete delivery address and postal code.
Shipping
Review available carrier or freight options and charges.
Customs
Prepare for import clearance, duties, taxes and brokerage.
Receiving
Arrange delivery access, inspection and secure storage.
Commercial & Hospitality Projects
International Project Procurement and Shipping Coordination
BathSelect international project planning can support residential
developments, hotels, resorts, spas, offices, healthcare settings,
public facilities and other commercial environments.
Hotels & Resorts
Coordinate guestroom, suite, spa, public-restroom and replacement
fixture requirements with the construction and procurement
schedule.
Residential Developments
Multi-unit projects can require model control, finish schedules,
carton identification and phased site delivery.
Commercial Restrooms
Touchless faucets, automatic fixtures and washroom products
should be reviewed for local code, power, water and maintenance
requirements.
Healthcare & Wellness
Project professionals should verify accessibility, hygiene,
temperature-control and maintenance requirements for the
intended application.
Architectural Projects
Confirm specifications, rough-in information, finish schedules
and coordination requirements before product release.
Government & Institutional
Procurement teams should review applicable approval,
documentation, accessibility and local sourcing requirements.
Large Orders
Planning Multi-Item and Multi-Phase International Shipments
Information to Provide
Project name and destination
Complete delivery address
Product names or product codes
Required quantities
Finish schedule
Requested delivery window
Jobsite or warehouse receiving conditions
Logistics to Coordinate
Single or phased shipment
Parcel, pallet or container consolidation
Carton and room identification
Freight-forwarder requirements
Customs-document responsibility
Delivery appointment
Replacement-product planning
Project delivery dates should allow time for product preparation,
international transit, customs clearance, local delivery, inspection and
installation coordination.
Phased Delivery
Coordinating Shipments With Construction Schedules
Mock-Up Phase
Initial units may be ordered for design review, plumbing
coordination, installation testing or room mock-up evaluation.
Rough-In Phase
Concealed valves, control boxes or required mounting components
may need to arrive before wall closure.
Trim Phase
Exposed trim, shower heads, faucets and accessories can be
coordinated with finish installation and secure storage.
Replacement Stock
Large properties may consider replacement cartridges,
transformers, sensors or other service components.
Freight Forwarders
Using a U.S. Freight Forwarder or Consolidation Facility
A freight forwarder can be considered when direct service is
unavailable, when several purchases need to be consolidated or when
the customer manages its own international logistics.
Forwarder Address
Provide the complete U.S. receiving address, customer reference,
suite number and required carton markings.
Export Responsibility
Confirm which party will act as exporter, arrange international
transport and manage destination customs clearance.
Inspection Point
Determine whether cartons will be inspected at the forwarder's
warehouse before export or consolidation.
When an order is delivered to a customer-appointed freight forwarder,
review where carrier responsibility ends and where the forwarder's
responsibility begins.
Palletized Freight
Oversized Product and Pallet Delivery Planning
Shipment Protection
Reinforced cartons
Protective foam or internal supports
Corner and edge protection
Pallet securing or stretch wrapping
Multi-carton identification
Handling labels where appropriate
Receiving Requirements
Commercial loading dock
Forklift or pallet jack
Liftgate request
Delivery appointment
Accessible unloading area
Personnel available to receive and inspect
Freight drivers may not provide inside delivery, unpacking, installation
or debris removal unless those services are specifically included in the
confirmed delivery arrangement.
Export Documentation
Documents That May Be Used for International Shipments
Commercial Invoice
Identifies the buyer, seller, product description, quantities,
declared value and other transaction information.
Packing List
Identifies cartons, contents, quantities, weights or shipment
organization where applicable.
Carrier Documentation
May include a parcel label, air waybill, bill of lading or other
transport document.
Product Classification
Customs may require a product description and applicable tariff
or Harmonized System classification.
Country of Origin
Customs documentation may require country-of-origin information
for the applicable product.
Additional Documents
Some destinations or project types may require additional
permits, declarations, certificates or broker instructions.
Processing & Transit
International Order Timing Considerations
For all other international shipments (excluding Canadian
customers), please add 10-15 business days to standard U.S.
shipment times.
In-Stock Products
Processing and dispatch depend on order verification, product
availability, payment review and the selected shipping service.
Special Finishes
Special finishes, coordinated sets or products requiring
additional preparation may have longer processing times.
Large Project Orders
Multi-item orders may require inventory allocation, inspection,
consolidation, pallet preparation and freight scheduling.
Carrier Transit
Transit begins after carrier acceptance and may vary according
to routing, destination and service level.
Customs Clearance
Customs review can affect total delivery time and is separate
from BathSelect processing and carrier transit estimates.
Final-Mile Delivery
Local carrier transfer, appointment scheduling, remote delivery
or port handling can add time after customs clearance.
Shipping and transit estimates should not be treated as guaranteed
installation dates. Allow contingency time for customs, weather,
carrier routing, local delivery and project receiving.
Packaging
Preparing Bathroom Fixtures for International Transport
Fixture Protection
Protective materials can help limit movement and surface contact
during normal transport and handling.
Separate Components
Valves, trim, shower heads, controls and accessories may be
packaged separately within a multi-carton shipment.
Carton Identification
Project name, order number, room reference or carton count can
assist receiving and inventory control.
Pallet Consolidation
Multiple cartons may be secured to a pallet when required by the
shipment size, product type or freight method.
Receiving & Inspection
What to Do When an International Shipment Arrives
Confirm that the delivery is addressed to the correct recipient.
Count every carton or pallet before signing delivery documents.
Inspect packaging for punctures, crushing, water or impact damage.
Photograph the shipment before moving or opening damaged cartons.
Record visible damage or missing cartons on the delivery receipt.
Open and inspect the products as soon as reasonably possible.
Retain cartons, foam, labels and internal packaging.
Contact BathSelect promptly when an order issue is identified.
Do not sign a freight delivery as being received in good condition when
visible damage or missing cartons are present. Record the condition on
the carrier's delivery documentation.
Damage or Missing Items
Information to Preserve for Shipment Review
Photographs to Take
Full exterior of the shipment
Carrier label and tracking number
Damaged carton area
Internal packaging
Damaged product area
Product label or model information
Information to Provide
BathSelect order number
Delivery date
Carrier name
Number of cartons received
Description of damage or shortage
Copy of delivery notation when available
International Returns
Returns, Cancellations and Refused Shipments
International customers should review the current BathSelect return
and cancellation requirements before ordering.
Return Authorization
Products should not be returned without the applicable
authorization and return instructions from BathSelect.
Return Freight
International return transportation can be costly and may be the
customer's responsibility depending on the reason for return.
Custom Products
Special-order products, special finishes, installed products or
other restricted items may not qualify for return.
Import Charges
Duties, VAT, taxes, brokerage and other import charges may not be
refundable through BathSelect.
Refused Delivery
Refusing a shipment can create return freight, storage, customs
or carrier charges and does not automatically cancel an order.
Order Cancellation
Cancellation eligibility depends on whether the order has
entered preparation, production, packing or shipping.
Verify that the product ships to the destination country.
Confirm the complete delivery address and postal code.
Review product dimensions and packaged shipment size.
Confirm plumbing connection compatibility.
Review minimum and maximum water-pressure requirements.
Confirm electrical voltage and frequency where applicable.
Review local plumbing, electrical and building requirements.
Estimate customs duty, VAT, tax and brokerage charges.
Confirm parcel, freight or forwarder receiving arrangements.
Arrange personnel and equipment for delivery inspection.
Review the return and warranty requirements.
Provide product documents to the installer before rough-in.
BathSelect Customer Care
International Shipping Contact Information
Customer Care Contact Address
Horizon/BathSelect
4270-I Henninger Ct
Chantilly, VA 20151 703-378-2808
Main Warehouse
For Customer Orders:
4270 Henninger Ct.
Chantilly, VA 20151 703-378-1915
When contacting BathSelect regarding international delivery, include the
destination country, postal code, product name or code, quantity and
complete delivery-address type.
BathSelect ships eligible bathroom fixtures to international
destinations. Availability depends on the product, destination,
shipping service and applicable restrictions.
Yes. The original BathSelect shipping information identifies
shower panels, shower systems, sensor faucets, bathroom faucets,
shower heads, jetted showers, hand showers and bathroom
accessories as products shipped to Canada.
The original Canada information identifies UPS or FedEx.
Oversized products may require a different freight arrangement.
Charges can depend on destination, postal code, product weight,
packaged dimensions, quantity, number of cartons, carrier,
service level and delivery requirements.
Duties, VAT, GST, HST, taxes, brokerage and other destination
charges may be assessed separately. Customers should verify
applicable charges before ordering.
BathSelect's original international information asks customers
outside Canada to add 10-15 business days to standard U.S.
shipment times. Actual timing may be affected by processing,
carrier transit, customs and final-mile delivery.
A customer-appointed freight forwarder may be considered.
Provide the complete U.S. forwarder address, customer reference
and required carton markings before the order is released.
Compatibility depends on the selected model and local plumbing
system. Compare NPT, BSP, BSPP, BSPT or metric connections and
consult a qualified local installer before purchase.
Voltage compatibility varies by product. Review the specification
for the exact smart mirror, digital shower, sensor faucet or
powered fixture being considered.
A hotel, commercial property, receiving warehouse or jobsite may
be used when the address can safely receive the selected parcel
or freight shipment.
Oversized products require individual eligibility review because
freight, insurance, packaging and destination access may limit
available shipping options.
Note visible damage on the delivery record, photograph the
shipment, preserve the packaging and contact BathSelect with the
order number, carrier information and damage details.
Return eligibility depends on the applicable BathSelect return
policy, product condition, authorization requirements and
product type. International return freight and import charges
may not be refundable.
Commercial, hospitality and multi-unit project orders can be
reviewed for quantity, product coordination, phased shipping,
palletization and destination logistics.
BathSelect Bathroom Fixtures for Residential and Commercial Projects
We are confident you'll find exactly what you're looking for! We provide
superior quality best design showers & faucets for residential &
commercial bathroom projects. With BathSelect® you can be
certain you will achieve your dream bathroom with our wide range from
traditional to contemporary designs & styles.
