Genoa Sensor Deck Mount Automatic Bathroom Faucet FAQ
Infrared Response, Deck-Mount Alignment & Automatic Shutoff
This deck-mounted automatic faucet combines hands-free infrared activation, electronic water control, durable construction, and automatic shutoff for efficient commercial wash stations.
How does the Genoa respond when hands enter the wash area?
The infrared sensor detects hand presence beneath the spout and signals the electronic control valve to open automatically. When the user withdraws, the sensing signal ends and water flow stops without requiring handle contact.
Where should the faucet be positioned in relation to the basin?
The spout should place the water stream within the basin's usable wash zone while keeping the user's hands naturally inside the sensor field. Proper deck positioning helps control backsplash and improves detection consistency.
What can cause delayed or irregular automatic shutoff?
Debris around the valve seat, unstable supply conditions, or an obstructed sensor area can affect normal cycling. Checking the inlet path, solenoid, sensor surface, and electrical connections helps isolate the cause before component replacement.
Why should the mounting hardware be checked in high-traffic installations?
Repeated commercial use can gradually loosen deck fastening if the fixture is not securely installed. Maintaining a rigid mounting point preserves spout alignment and keeps the infrared detection geometry correctly positioned over the basin.
Premium Sensor Faucet Design 
