BathSelect® is committed to handling personal information responsibly across residential purchases,
hospitality specifications, commercial project inquiries, customer-support interactions and online account activity.
This policy explains what information may be collected, why it is used, how it may be disclosed and which privacy choices may be available.
Applies to BathSelect website and related interactions
Privacy infrastructure for residential, hospitality and AEC project relationships
A policy designed for consumer, trade and project interactions
Online Privacy
Privacy Policy Scope
This privacy policy applies to personal information collected through BathSelect.com and through related interactions,
including account registration, online ordering, telephone or email support, returns, warranty requests, project quotations,
commercial inquiries, newsletter registration, surveys and other customer or professional communications.
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It does not govern websites, applications or services operated independently by third parties, even when BathSelect® provides a link to them.
Those third parties maintain their own privacy notices and practices.
Visitors may browse many areas of the site without creating an account or placing an order.
Additional information is requested only when needed for a selected service, transaction or communication.
Supplemental notices may apply to a specific form, promotion, request workflow or jurisdiction.
Information lifecycle
Information Collection
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Information category
Examples
Typical context
Identity and contact information
Name, email address, telephone number, billing address and shipping address.
Account creation, ordering, support, quotations and project communication.
Transaction and order information
Products, quantities, order history, delivery details, returns, refunds and warranty records.
Order fulfillment, customer support, accounting and dispute resolution.
Payment-related information
Payment method, authorization status and transaction references. Payment providers may process full card details.
Payment authorization, fraud prevention, refunds and financial recordkeeping.
Account information
Login credentials, saved addresses, wish lists, account settings and communication preferences.
Customer account services and personalized site functionality.
AEC, hospitality, contractor, facility and commercial project support.
Communications
Messages, form submissions, support requests, feedback, survey responses and call notes.
Customer service, technical assistance, quality control and issue resolution.
Device and usage information
IP address, browser type, device type, pages viewed, referral source, interactions and approximate location.
Site operation, analytics, security, troubleshooting and experience improvement.
Gift-recipient information
Recipient name, shipping address and gift-message details.
Fulfilling a gift order. Recipient details are not intended for unrelated marketing.
Sources of information: BathSelect® may receive information directly from you, automatically through site technologies, from service providers supporting a transaction, or from an authorized representative involved in a commercial or project inquiry.
How do we use your information?
Data Use Purposes
BathSelect® may use personal information for the following operational, service, security and communication purposes:
Orders and transactions
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Process purchases, payments, refunds, deliveries, returns, warranties and related records.
Customer support
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Respond to product questions, technical requests, complaints and service inquiries.
Project support
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Prepare quotations and coordinate commercial, hospitality, architecture, engineering and contractor requirements.
Accounts and preferences
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Maintain accounts, wish lists, saved information and communication choices.
Site improvement
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Measure site performance, diagnose errors, improve navigation and understand aggregate usage.
Security and compliance
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Prevent fraud, protect systems, enforce terms, maintain records and meet legal obligations.
Marketing communications: When permitted, BathSelect® may send product, project-resource or promotional communications based on a visitor’s choices. Recipients may unsubscribe using the link in an email or update available account preferences.
Information use tied to service, specification and fulfillment needs
Secure Purchasing without overstating technical guarantees
Secure Procuring
Payment Security
BathSelect uses reasonable administrative, technical and organizational measures designed to protect information involved in online transactions.
Secure connection technologies are used to protect information transmitted between supported browsers and the website.
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Payment-card transactions may be processed by payment-service providers and financial institutions that maintain their own security and privacy obligations.
BathSelect receives and retains payment-related information only as reasonably necessary for authorization, fulfillment, accounting, refunds, fraud prevention and legal compliance.
Use a current browser and a trusted network when accessing an account or submitting payment information.
Keep account credentials confidential and use a unique password.
Contact BathSelect promptly if you believe an account or transaction may have been compromised.
No online service can guarantee absolute security. BathSelect reviews safeguards in relation to the nature of the information, operational requirements and reasonably foreseeable risks.
Visitor Data Protection
Security Safeguards
Access management
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Access to personal information is limited according to role, operational need and confidentiality responsibilities.
Secure transmission
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Supported encryption technologies are used to protect information transmitted through designated website and transaction interfaces.
Service-provider controls
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Providers are selected and managed according to the services they perform and the information they handle.
Monitoring and response
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Operational processes are used to identify, investigate and respond to suspected misuse or security events.
Data minimization
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Information should be collected and retained in proportion to the transaction, service, project or legal need.
Record disposal
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Information is deleted, anonymized or securely disposed of when it is no longer reasonably required, subject to applicable obligations.
Do we use cookies?
Cookie Technologies
BathSelect and service providers may use cookies, pixels, local storage and similar technologies to operate the website,
remember Purchasing-cart activity, maintain preferences, understand site performance, protect transactions and support relevant communications.
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Required
Essential technologies
Support core functions such as cart activity, account access, security, fraud prevention and site navigation.
Preference based
Functional technologies
Remember selected preferences and support enhanced website features.
Preference based
Analytics technologies
Help measure traffic, page performance and aggregate visitor interactions.
Where used
Advertising technologies
May measure campaigns or help provide advertising based on interactions, subject to applicable choices and law.
Browser controls may allow you to delete or block cookies. Disabling essential technologies may prevent the cart,
account or other site functions from operating correctly. Where a cookie-preference tool is available, use it to manage nonessential categories.
Clear controls for essential, analytics and preference technologies
Third-Party Disclosure
Information Disclosure
BathSelect may disclose personal information to service providers and other recipients when reasonably necessary to operate the business,
complete a requested transaction, protect rights and systems, or comply with legal requirements.
Payment and fraud services
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Payment processors, banks, card networks and fraud-prevention providers involved in a transaction.
Fulfillment and logistics
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Warehousing, shipping, delivery and address-verification providers needed to complete an order.
Technology operations
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Hosting, ecommerce, security, support, communications, analytics and data-management providers.
Professional advisers
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Legal, accounting, insurance, audit and compliance advisers acting for legitimate business purposes.
Legal and safety requests
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Government bodies, courts or other parties when disclosure is required or reasonably necessary to protect rights and safety.
Business transactions
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Parties involved in a merger, financing, acquisition, restructuring or sale of relevant assets, subject to appropriate protections.
Service providers are expected to use information for the services they perform and in accordance with applicable contractual and legal requirements.
Transparency around service providers, analytics and advertising uses
Data Sharing Choices
Data Privacy Choices
BathSelect does not exchange personal information for money as a standalone business model.
Certain analytics or advertising activities, when enabled, may be classified as a “sale,” “sharing” or targeted advertising under some privacy laws,
even when no money is exchanged for the information itself.
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Where applicable law requires it, BathSelect will provide an available method to opt out of covered sale, sharing or targeted-advertising activities.
Browser-based opt-out preference signals may also be recognized where technically supported and legally required.
Marketing choices do not prevent essential order, account, security or customer-service communications.
Opt-out choices may need to be repeated after clearing cookies or using a different browser or device.
BathSelect does not knowingly use children’s personal information for targeted advertising.
Data retention
Data Retention
BathSelect retains personal information for the period reasonably necessary to support the purpose for which it was collected,
maintain appropriate business and transaction records, comply with legal or accounting requirements, resolve disputes, administer warranties,
prevent fraud and enforce agreements.
Retention factors
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The nature and sensitivity of the information, transaction status, account relationship, warranty period, legal requirements and operational risk may affect the retention period.
Deletion or anonymization
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When information is no longer reasonably needed, BathSelect may delete it, deidentify it or retain it in a restricted form when required for legal, security or recordkeeping purposes.
Privacy Opt-Outs
Privacy Rights
Depending on your location and subject to applicable law, you may have rights relating to personal information BathSelect maintains about you.
These rights are not absolute and may be limited by identity-verification, security, transaction, legal or recordkeeping requirements.
Access or know
Request information about the categories, sources, purposes and recipients associated with your personal information.
Correction
Ask BathSelect to correct inaccurate personal information, subject to appropriate verification.
Deletion
Request deletion of eligible personal information, subject to legal and operational exceptions.
Opt out
Opt out of eligible sale, sharing, targeted advertising or promotional email activity where applicable.
Portability
Request an available copy of certain information in a reasonably usable format where required.
Appeal or complain
Request review of an eligible decision or contact the relevant privacy authority where applicable.
How to submit a privacy request
Open Contact Us
Use the BathSelect customer-support contact page.
Identify the request
Write “Privacy Request” and identify the right you wish to exercise.
Provide matching details
Provide your name, email, location and relevant account or order details.
Complete verification
BathSelect may request information needed to verify identity and protect the account.
Additional privacy information
Additional Privacy Terms
Children’s privacy
BathSelect.com is intended for a general audience and is not directed to children under 13. BathSelect does not knowingly collect personal information directly from children under 13 through the website.
International access
If you access BathSelect from outside the United States, information may be processed in the United States or other locations where BathSelect or service providers operate, subject to applicable safeguards and law.
Third-party links
BathSelect may provide links to independently operated websites. BathSelect does not control their content or privacy practices. Review the privacy notice of a linked service before providing personal information.
The same attention applied to residential, hospitality and commercial fixture coordination should extend to the information supporting each order, specification and service relationship.
Secure project support for coordinated shower-system selection, quotation and fulfillment.
Responsible handling of product, delivery, service and finish-selection communications.
Transparent information practices for hospitality, contractor and commercial coordination.
Retention practices aligned with order service, warranty support and recordkeeping needs.
Changes to our policy
Policy Updates
Changes to this policy
BathSelect may update this policy to reflect operational, technological, legal or regulatory changes.
The revised version will be posted on this page with an updated effective or revision date.
When required, additional notice or consent will be provided.
Your consent and acknowledgement
By using BathSelect.com, you acknowledge that you have had an opportunity to review this privacy policy.
Where consent is required for a particular activity, BathSelect will request it through an appropriate notice or choice mechanism.
Questions and feedback
Privacy Contact
BathSelect welcomes questions, corrections and privacy-related requests. To help route your message,
identify the submission as a “Privacy Request” and describe the information or choice involved.
Privacy questions: Use the BathSelect Contact Us page.
Account updates: Sign in to My Account to review available account information and preferences.
Email preferences: Use the unsubscribe link in a promotional email or available account controls.
Order records: Some transaction information may be retained for service, warranty, accounting, fraud-prevention or legal purposes.
