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Followup Was Needed |
Sunday, October 12, 2003 |
| Reviewer:
Melissa Grant from Atlanta, GA
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Tracking information was not sent when I expected, so I had to contact the company to find out whether the order had shipped. It took another follow-up before I received a useful answer. Thankfully, the representative who finally handled the request provided the correct tracking details and confirmed the delivery schedule. The shower head arrived undamaged, and the oil-rubbed bronze appearance was very attractive. I liked the product despite the extra communication required.
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