How do I return an item?
Return policy for BathSelect
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.
Returns for Bathroom Faucets, Led Showers, Sensor Faucets, Shower Sets can be processed by following the simple procedures:
Returned item(s) must be unused and unblemished by any trials, or other signs of wear. Original packaging protections must all be retained.
We reserve the right to refuse the return and item will be promptly sent back to the buyer if any one of these components is missing.
All returns to be accompanied by a Return Merchandise Authorization Number (RMA). Please contact us or email us for your RMA number.
Refund of the final invoice price (minus shipping and handling charges and a 15% restocking fee) will be issued.
Buyer is responsible for return shipping costs.
Refund or exchanges accepted within 45 days from receiving your order and according to listed guidelines.
Please open the boxes immediately after delivery and check if there is any damage.
If your package arrived damage you must claim the damage to us within 7 days of UPS/FedEx delivery to get any reimbursement.
Return Dept Contact Information:
3900 Jermantown Road
Fairfax, VA 22030
Customer Service: 703-378-2808